LeonardMcDowell Services for Call Centers

Accelerate Your Customer Service Team
Simplify Screen Density,
Promote Customer Satisfaction
Lower Training Costs

Streamline Call Center Common Processes Into a Single Dashboard

LeonardMcDowell technology services enables automations and eliminates tedious tasks. Call center representatives easily interact with simple web pages to get their jobs done more efficiently. Reducing training costs & work hours adds up to big savings to your bottom line.

Reduce Call Time

LeonardMcDowell technology services streamlines information into a single dashboard so that representatives can quickly resolve client issues.

Reduce Complexity

LeonardMcDowell technology services help reduce complexity and eliminates unnecessary hours spent locating information.

Enhance Flexibility

LeonardMcDowell’s suite of service allows your representatives to securely access customer data in the office or remotely

Book A Consultation

Before

After

Before

Your representatives must jump through several screens to get a complete account snapshot leading to longer call times.

Navigation is so complex that your representatives must spend weeks of training in order to respond to a customer call.

In office phone systems and enterprise software require customer service representatives to work on site.

Learn How With LeonardMcDowell!

Book A Consultation

After

Your representatives may view account balances, invoicing history, payment history, credits & debits, and more within seconds leading to low call times.

Training is cut from weeks to hours – allowing you to dramatically reduce costs and lower high turnover rates.

Customer service representatives may work from home – reducing interruptions in customer service due COVID concerns.

GET IN TOUCH

Share Your Project

Call now to speak to a Call Center Consultant!

Tell us about your institution
Find out how we’re a good fit
Get the specifics about our services

USA +1 317-407-0642